Casual Patient Services Clerk

  • Fitzroy
  • Temporary
  • Wed Mar 25 23:00:27 2026
  • JR148062

  • Excellent benefits including salary packaging
  • Fitzroy
  • Challenging and rewarding work environment
  • Ongoing training and development opportunities
  • Best practice implementation
  • Senior leadership opportunity
  • Friendly and supportive team environment
  • Friendly and dynamic team
  • Progress Your Career Today!
  • Excellent Career Progression
  • Pro-active & supportive leadership
  • Flexible working arrangements
  • Work for one of Australia’s leading hospital groups
  • Casual employment

    About the Role
    The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit. The PSC will be involved in admitting and discharging patients, reception duties and delivering customer service of a high standard. The PSC will actively participate in the achievement of unit objectives whilst ensuring patient confidentially is preserved at all times.

    • Ability to prioritise ICU demands
    • Familiar with the policies relating to Admissions and Discharges
    • Clarify and accurately document information received
    • Work collaboratively with Nurse in Charge to assist with patient flow
    • Create patient records and complete all necessary information accurately in line with current procedures
    • Admit and discharge patients accurately and in a timely manner


    Your Contribution

    • Competent computer skills, including Microsoft Office applications
    • facilitate team outcomes in a multidisciplinary environment
    • assist and support change and implement process improvements
    • communicate effectively, with patients and staff at all levels
    • utilise written and verbal communication skills in problem solving, conflict resolution, and negotiation


    What we Offer
  • A focus on wellbeing initiatives, with regular events and programs
  • Confidential, solutions-focused employee counselling
  • A healthy work/life balance encouraged.
  • Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
  • Salary Packaging – Increase your take home pay!
  • In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks –
  • Discounts and Promotions always available through our Foundation
  • Regular opportunities for professional development to assist you to reach your career goals
  • Culture of continuous improvement

    Environmental Services is a large and varied department operating across multiple locations within St Vincent’s Melbourne campus. The Patients Services Clerks reporting to this department are located at both Fitzroy and Kew.

    Working at St Vincent’s
    St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

    Application

    Please attach your resume and cover letter to your application.

    Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.



    Please contact ICU NUM Rebecca Reilly at: rebecca.reilly@svha.org.au for any questions about the role


    We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.


    Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.


    SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).